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Privacy Policy
1. Introduction
We are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using this website and our services you agree to the practices described in this policy.
2. Information We Collect
Information you provide directly:
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Full name, email address, phone number, and mailing address
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Health history, medical conditions, medications, and surgical history provided during your intake process
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Payment information processed securely through our payment provider
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Communications you send us including emails, inquiries, and feedback
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Testimonials or reviews you choose to share with us
Information collected automatically:
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Website usage data including pages visited, time spent, and referring pages
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Device and browser information
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IP address and general location data
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Cookies and similar tracking technologies
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3. How We Use Your Information
We use the information we collect to:
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Schedule and manage your appointments
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Provide safe, personalized, and effective care
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Communicate with you about your bookings, sessions, and wellness journey
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Process payments securely
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Improve our website and services
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Send occasional wellness updates or studio news — only with your consent
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Comply with applicable legal and regulatory requirements
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We will never sell, rent, or trade your personal information to third parties.
4. Health Information
The health and medical information you share with us is treated with the highest level of confidentiality. It is collected solely to ensure we provide you with safe and appropriate care.
This information is stored securely and accessed only by authorized practitioners directly involved in your care. We do not share your health information with any third party without your explicit written consent except where required by law.
5. Payment Information
We do not store your full payment details. All payments are processed through secure, encrypted third party payment processors that comply with Payment Card Industry Data Security Standards (PCI DSS). We retain only the information necessary for billing and record keeping purposes.
6. Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings at any time, though this may affect some functionality of the website. By continuing to use our website you consent to our use of cookies.
7. Third Party Services
We may use trusted third party services to operate our website and business including booking platforms (Calendly/Square), email communication tools, and payment processors(Square). These providers are carefully selected and are only permitted to use your information as necessary to perform their services for us. They are not authorized to use your data for any other purpose.
8. Data Retention
We retain your personal and health information for as long as necessary to provide our services and comply with applicable legal obligations. Health intake records are retained in accordance with recommended wellness practice standards. You may request deletion of your personal data at any time subject to any legal retention requirements.
9. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction of any inaccurate information
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Request deletion of your personal data where applicable
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Withdraw consent for marketing communications at any time
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Request a copy of the information we hold about you
To exercise any of these rights please contact us directly. We will respond to all requests within a reasonable timeframe.
10. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18 without verifiable parental or guardian consent.
If you believe we have inadvertently collected information from a minor please contact us immediately.
11. Data Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
12. California Privacy Rights
If you are a California resident you may have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights please contact us directly.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically. Continued use of our website and services following any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information please do not hesitate